Centelon: Smart Innovations for Exceptional Digital Journey

Team Centelon
CRM has evolved over the past decade and independent of the technological landscape, successful CRM entails the observance of best practices and continuous innovation. With a strategic focus on Salesforce, the Australasia focused global technology provider, Centelon has been taking major leaps in CRM, Digital and cloud space. In an endeavor to transform the way Salesforce is brought into play by the users to derive maximum business benefits, Centelon works with organizations requiring agile, outcome-focused and innovation-driven client-partner relationship. In early 2016, team Centelon set on a mission to help clients plan and navigate their digital journeys.

This enterprise has developed CRM & Salesforce consulting services that cater to a wide spectrum of business requisites such as strategy, discovery, digital and CRM roadmap, user experience, process frameworks and global templates. Over and above the traditional Sales, Service and Community cloud segments it operates in, Centelon has built niche capabilities in Lightning, Field Service Lightning, Pardot and SMB Starter-Packs. Some of Centelon’s noteworthy IP and solutions built on Salesforce are SmartMate, Rental Management, Subscription Management and BizSearch. SmartMate is a pioneering Salesforce native Virtual Assistant which helps users (sales, admin or manager) performs time-consuming routine tasks like user creation, data fetch, top account queries within seconds. It is first-of-its kind solution that is quickly gaining popularity amongst SMB clients by reducing BAU support challenges. The subscription management solution is designed to help organizations manage the subscription life cycle of their assets(leased, rented or installed). The Rental management solution is designed to maintain and manage the provisions of rental management for any multiple user fixed asset.
Centelon counts several marquee global business organizations amongst its Salesforce clients. For a global telco-equipment manufacturer in USA, Centelon is Thier exclusive Salesforce service provider and has successfully delivered several projects across consulting, solutioning, implementation and ongoing managed services support. For a major Electricity provider in Australia, Centelon is a strategic Salesforce service provider and has delivered several complex projects within their group, always on time and beyond expectations. For a leading power solutions and asset management client in India, Centelon is implementing Field Service Lightning to empower their 150+ field force.

Centelon counts several marquee global business organisations amongst its Salesforce clients

So For So Excellent
By 2020, Centelon is on a high growth trajectory to become a USD 25 Million revenue organization with a team of 400+ Talented and enegetic associates. Salesforce is centelon’s most stargtegic alliance and will continue to remain its top revenue spinner in foreseeable future. Via an expansion strategy, centelon intends to accelerates their market position with in salesforce ecosystem in the overall Australasia region while expending industry solution internationally.the company is rolling wheels to build the best team of salesforce professionals to innovate with customers and partners, and drive continues capability development.

Within a span of two year the company’s business revenues have increased 12 times while the team size has expanded 17 times. Currently centelon has 5 global offices 28 clients, 45 projects, a team of 61 global consultants and an average c- sat of 9.54 /10. Centelon believe its sales force engangement don’t just enable a 360–degree customer view they also facilitate a holistic enterprise value – creation across customers, channels, employees and vendor.