Cloudtaru: Assisting Clients to Enhance Business Outcomes by Leveraging the Power of New-age Technology

CIO Vendor India as a country- Both Govt as well as private sector is already going through a big Digital revolution for last few years and Covid has further accelerated the digital adoption across the board. Salesforce with full suite of omnichannel customer servicing solutions are poised to become big beneficiaries of this digital revolution and India is expected to be one of the fastest growing markets for Salesforce in the next five years. Education and Banking or Financial Services are the two areas which would see significant increase in Salesforce adoption. However, in such as a digitally evolving era, customer expectations from Salesforce service providers have changed significantly.

Apart from building solutions on Salesforce platform, customers expect service providers' advice on how to leverage the Salesforce capabilities as a catalyst in their digital journey. They also seek assistance in optimizing the use of Salesforce capabilities. Customers are in need of a service provider who has the capability to understand their unique business strategies, define technical road maps effectively and offer practical digital solutions to achieve their business goals faster.

“We at Cloudtaru with deep do-main and Salesforce expertise, partner with our clients at every stage of their Salesforce journey -Starting from initial assessment, experience design and defining the technical road-mapping for solution implementation as well as incremental innovation focussing on customer success,” says VSN Murthy, CEO, Cloudtaru.

Cloudtaru is a leader in delivering Microsoft BuA leader in delivering Salesforce solutions, Microsoft Business Applications solutions, Dynamics 365, AWS and AI/ML solutions. As the preferred transformation & growth partner, Cloudtaru helps offer more personalized customer interactions, enhance employee & customer experience, and accelerate innovation. Many of these solutions use Microsoft Dynamics 365 & Power Platform, a cloud-based platform that brings together CRM and Power Platform capabilities into
intelligent business applications & Process Modernization. The company has been consistently investing in R&D & innovation, building solutions to address industry-specific business problems and delivers speed-to-market and follow the agility in delivery with high quality. Cloudtaru Microsoft Practice helps customers plan and execute digital transformation, cloud migrations, and Power Solutions with expertise on Microsoft technologies.

Right from the initial assessment of business needs, solution definition with the right customer experience and system implementation, migrations, Build and Run services - Advisory Services, Implementations, Custom Solution Development, Legacy to Salesforce Migration, Maintenance and Support, Customer Enablement and more. The company prioritizes a Cloud First approach to build the lightweight smart solutions to deliver world class solutions to our customers.

Cloudtaru brings its deep domain knowledge, industry experience along with Salesforce platform expertise to assist clients realize the successful business outcomes

Its core team consists of IT industry leaders with 25-30 years of rich industry experience in building and scaling large practices while delivering Digital Solutions for Fortune 500 firms. The company brings its deep domain knowledge, industry experience along with Salesforce platform expertise to assist clients realize the successful business outcomes. “We provide full range to Salesforce solutions and service offerings with tailor made deployment models. Active collaboration with niche solution providers in AI & ML space and proven solution offerings in next gen cutting edge technologies for example AR & VR ensures the right customer experience,” he adds.

The company also offers testing services for multiple domains across the industries, and is the one-stop shop for all the customer's QA needs in areas related to Functional, Automation, Performance, Agile QA, and On-Demand QA services. The company is currently eyeing at expanding its business operations in English speaking countries like US, UK, and Singapore.